Delta drops last-minute booking fee for frequent-flier award tickets.
Delta Air Lines is doing away with its redemption fees for SkyMiles award tickets booked at the last minute.
In an e-mail sent out to SkyMiles frequent-flier members today, Delta says "this means you will no longer pay a redemption fee of up to $150 when you book an Award Ticket within 20 days of departure. Award Tickets booked 21 days or more prior to departure will continue to have no Award redemption fee."
"We are actively listening to customers' concerns about the SkyMiles program and are responding," Jeff Robertson, Delta's vice president – SkyMiles, says in a press release announcing the change.
It's not all good news, though. The Atlanta Journal-Constitution writes "Delta is increasing another fee: Its redepositing and reissuing fee for customers who change frequent flier award flights is going up to $150 from $100." But, the newspapers notes, Delta "will still waive the fee for its elite diamond and platinum level frequent fliers. Read Article >>
Source : http://travel.usatoday.com
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